When it comes to web design and digital marketing, it’s perfectly natural to have a few questions. If you don’t find the answers here, please feel free to contact us.
What steps should I take to get my website?
In order to get your website you should:
Consult your sales agent and select a plan that meets your requirements.
Schedule a meeting with your web consultant to arrange the specifications and content of your website.
Send the photos, logos and illustrations by the agreed-upon deadlines.
Receive the proposal and make any necessary adjustments. (Only two adjustments should be sent after the proposal submission.)
I do not have a domain. Do you sell them?
Yes, we can sell you a domain.
What happens if I already have a domain? Can I use it with GouWebs?
Yes, we can work with your current domain.
Can I create corporate emails? I would like my corporate emails to match my web domain. With GouWebs, you can buy emails that match the name of your website.
Does the GouWebs management platform work with any operating system?
Yes. The only thing you need is internet access and a browser on your computer.
Will my website be displayed correctly on every device?
All content developed by GouWebs will be displayed correctly on all devices, regardless of screen size.
I already have a website. Do I need to change the design to use the GouWebs platform?
No, you can continue using your website. However, you must change the buttons and necessary sections to include the GouWebs features.
If you already have a website, we recommend buying an Impulsa Gold Plan. That way our designers will renew and adapt your website design to meet the requirements of the GouWebs platform. Discuss the benefits of this plan with your sales agent.
Is the content manager easy to use?
Yes, you can edit the text on your webpage as many times as you want. You can access the control panel by entering your username and password. The content manager has a user-friendly, easy-to-use interface.
Can I make indefinite changes to my website? Or do I need to contact you and pay extra each time I want to update something?
You can update the content (text) of your website whenever you want. If the changes you hope to make involve complex design work, you can pay for an updated plan and have our designers do it for you.
Will my website be available in several languages?
Each language will be treated as a single website; you must purchase a plan for each language.
Can I make corrections after my website is ready?
Before the launch of each website, we will send you the preliminary design. You can request up to two rounds of corrections before the launch.
Do the GouWebs designers provide the images, videos and text?
Based on the plan you’ve selected, the design price includes a number of images for your website. If you want additional material (images, videos or other content), you must provide it. Illustrations, freehand drawings, logo and complementary graphic design are not included. Additional charges may apply.
Can I upgrade my customer information storage as my business grows?
If you believe that your business would benefit from the features of a more advanced plan, you can change your plan at any time.
What is the storage capacity of each plan?
Pricing and payment methods
What is the average cost of a website? What is included in the price?
Depende del plan que hayas
seleccionado. Te cobramos un pago único correspondiente al diseño y luego solo
debes pagar el monto mensual del plan seleccionado, también puedes pagar un año
por adelantado o 3 años, en esos casos exoneramos el pago del diseño.
What is the monthly cost of my website?
You must check the plan you selected and the features it includes. Remember to select the plan that best suits your needs!
What payment methods do you accept?
For monthly plans, the most convenient way to pay is by direct debit. You may also make timely payments by bank transfer or credit card. For annual and three-year plans, we accept one-time payments by credit card or bank transfer.
Are there any additional fees or hidden charges?
There are no additional fees or hidden charges — only the contracted plan is billed.
Can I try GouWebs before I purchase it?
No, there is no free trial or demo version.
When does my plan begin?
Monthly and yearly plans begin the moment the contract is formalized. For monthly plans, cycles are 30 days long. If, for example, you purchase a monthly plan on the 13th of a month, your cycle will last until the 13th of the following month.
How can I switch plans?
If you have an open GouWebs contract and you need to change your plan, you can do so at any time. We will schedule the day you want to start your new plan, and charge you for your new plan at that time.
Can I skip a month of payment?
Your service will be suspended after 30 days of not making your monthly payment, and your data will be deleted. To renew your service, contact a service advisor. Please note that reactivation can take up to 72 hours. After the renewal of your service, you will have to [C1] the information again. [C1]I assume you mean “upload” instead of “load” here. If I’m wrong, please feel free to revert this change.
Do I have any commitment of permanence?
El servicio se suspende a los 30 días
de no pagar la mensualidad y se borra la data, para renovar debes contactar a
un asesor de servicio y la reactivación puede tardar hasta 72 horas. Al renovar
el servicio deberá hacerse nuevamente la carga de información.
Do I have any commitment of permanence?
No. Once you decide to unsubscribe, you must notify the service consultants at least 30 days before your next payment is due. If you have a monthly plan contracted, we will cancel the direct debit so that you are not charged for the following month. For yearly or three-year plans, refunds do not apply.
How long will my website last?
Your website will last for as long as your contracted GouWebs service, domain and hosting are available — these resources are necessary to maintain your website.
What happens if I no longer need the service, but I have already paid for my domain and hosting?
The domain and hosting belong to you. We will give you the information you need to manage it yourself in case you decide to unsubscribe from GouWebs.
What happens to my website at the end of my first-year contract?
Plans renew your site automatically. Should you wish to unsubscribe from the service, you must contact the service consultants in advance (at least 30 days prior to the closing date of your bill).
Will you provide support?
Yes, each plan includes performance monitoring, technical support and a dedicated account manager. See the terms of your plan for more information.
Website hosting is a service that allows you to upload the files (text, images, videos, etc) that make up your website to the network.
A domain or domain name is the name that identifies your website. Each domain has to be unique on the internet — for example, www.GouWebs.com. The domain registration is the first step in starting any internet project. In simple terms, it is the name with which your customers will identify you on the internet
E-commerce or electronic commerce is the purchase-sale of goods, products or services over the internet.
A contact form is a section on a website where visitors can submit data such as their name and email in order to authorize their subscription to a service, emails and newsletters and/or purchases.
Blog and Customer Forum
A blog is a regularly-updated page of text and images in chronological order. It is typically managed by one or more users to publish interesting content for your customers. The forum will make your website more dynamic, and you will be able to discuss a number of relevant topics. When one user starts a topic, others can post their their opinions and ideas about said topic.
A gallery is the section of a website where photos are displayed.
Google Analytics is a service that measures and records website statistics. It provides information based on executive, marketing technician and webmaster interests. If you have contracted this service, know that your web site will be integrated with this tool and that you can track your stats.
Number of Pages
The vast majority of websites have a main menu with buttons (About Us, Products, Contact, etc.) that customers can use to access the content. Each button displays a page. Therefore, your website will have as many pages as there are buttons on your menus and submenus.
Search Engine Optimization (SEO) – Registration in the main search engines
The positioning of your website in search engines is crucial. SEO improves the visibility of your website in the organic search results of search engines such as Google, Yahoo, etc.
Responsive Web Design
Responsive web design is a development technique that allows your website to adapt to any device.
Qualified Lead Generation
Qualified lead generation involves sections of your website, depending on your selected plan, that allow interested visitors to subscribe. These sections enrich your databases. Through the control panel, you can use this information to your advantage by implementing strategies to increase your sales (for example, by contacting your subscribers directly by email).
Customer interaction management allows you to store information about your clients in order to keep in touch with them, sell them your products and oversee various marketing initiatives. Depending on your plan, this module may limit the amount of client information you can store. Certain plans, however, offer unlimited customer information storage.
Facebook Fan Page
The Fanpage is a webpage designed by people who want to promote their business on Facebook. It gives companies and entrepreneurs a number of promotional tools. Since Facebook is a social network that receives millions of daily visitors, your product will be seen by thousands (perhaps millions) of potential customers.
If you have a Facebook Fanpage, GouWebs allows you to connect it to your website. That way your clients can purchase, schedule appointments or visit your site directly from your Fanpage. If you do not know what a Facebook Fanpage is, read the previous answer for more information.
Facebook Store allows you to sell your products directly from your Facebook Fanpage. We have GouWebs plans that include this application. It is an excellent way to generate traffic and sales, and increase your followers’ loyalty and commitment to your brand. Your Facebook followers will be able to see, purchase and share any of your products.
With your username and password, you can access the control panel on your GouWebs site to make changes to the content and oversee your marketing efforts based on your contracted plan.
SMS (Short Message Service)
You can enable an SMS sending service with your GouWebs plan. Check the price guide for more information.